6 Reasons to Choose a Family-Owned Optical Shop Over a Corporate Chain

Family-Owned Optical Shop Local Business

When it comes to taking care of your eyesight, choosing an optical shop is a decision that should not be taken lightly. For those wondering where to go to get a new prescription or some stylish new frames, the decision could be quite overwhelming.

How do you pick between a corporate clinic and a family-owned, local optical shop? While the former may seem like an easy or convenient choice, there are numerous reasons why a family-owned, local business, like Fritz & Hawley Guild Opticians, is a better choice.

Choosing Your Optical Shop

You want to ensure that the optical shop you choose is reputable, has knowledgeable staff, and provides exceptional customer service. Look for a shop that offers a vast selection of eyeglasses and has professionally qualified optometrists. 

It’s also worth investigating whether the optical shop offers services such as eye exams, contact lens fittings, and other specialized visual care treatments. Additionally, consider the availability of the shop and how prompt delivery and fitting of prescription glasses are. 

Another critical factor in selecting an optical shop is the quality of its frames and lenses. Look for a shop that provides high-quality products that are durable and can withstand any rough handling.

Family-Owned Optical Shops Offer a Unique Personal Touch

Family-owned optical shops are more likely to have personal connections with the customers they serve as a local business. Unlike corporate clinics where clients are merely numbers on balance sheets, family-owned businesses like Fritz & Hawley take the time to get to know their clients, their preferences, and their unique needs. 

This personal touch not only fosters better relationships with customers but also builds a reputation of trustworthiness. Corporate clinics have a high turnover, which means that patients see different eye doctors with each visit, leading to inconsistent quality and lack of familiarity.

Family-Owned Businesses Have Community Ties

Local businesses like Fritz & Hawley are community-focused, which is something big corporate clinics can never be. Our local optical shop takes pride in supporting local charities, sponsoring local sports teams, and being involved in community events. 

By supporting a local optical shop, customers directly contribute to their community’s economic development, rather than supporting big corporations that funnel profits out of their local community.

Fritz & Hawley Guild Opticians has been serving the New Haven community for over 100 years, and in that time we have developed a reputation for exceptional service, personalized care, and a wide selection of frames to satisfy any style.

Opting to Support a Local Business

When you choose a family-owned optical shop like Fritz & Hawley over a corporate chain, you’re investing in the success and growth of your community. Plus, as a family-owned business, we are invested in building long-term relationships with our customers based on trust, honesty, and exceptional service. We are invested in the success and wellbeing of our community!

Local Optical Shops Offer More Flexibility

We recognize that most customers have very busy schedules, and as such, we offer extended hours to cater to our busy clients. This means that you can schedule an appointment that suits your convenience, even after regular business hours. In contrast, corporate clinics have a more rigid timetable, and customers often have to schedule appointments months in advance.

Choices, Choices, Choices!

Another reason to choose a family-owned optical shop is the wider variety of frames and lenses available. While corporate chains may offer a few different styles and colors, they are limited by corporate policies and procedures. At Fritz & Hawley, we carry frames in every color, shape, material, and style that you could possibly want. Our staff is trained to help you choose the perfect frames that fit your face and lifestyle!

Rest Assured With More Peace of Mind

One major benefit of choosing a family-owned, local optical shop like Fritz & Hawley is the added degree of trust and peace of mind. As a small, independent business, we rely on customer loyalty and satisfaction. We are always transparent in our practices, we provide thorough eye exams, and we take time to carefully consider the individual needs of each patient.

You Can Trust Our Family-Owned Optical Shop For Your Eye Care Needs in & Around Hamden, CT

When it comes to choosing an eye care provider, you can’t go wrong with a family-owned and operated optical shop like Fritz & Hawley. From personalized care and attention to a wider selection of frames, there are a multitude of benefits to choosing a local business over a corporate chain. Support your local economy, build relationships, and enjoy a more personalized experience today by choosing Fritz & Hawley Guild Opticians for all your optical needs in Hamden, CT and beyond!

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